Kundenorientierung: Bausteine für ein exzellentes Customer Relationship Management (CRM) (dtv Beck
| Autor | |
| Número de artículo | 5983654683 |
| DE,FR,ES,IT,CH,BE | |
| Terminal correspondant | Android, iPhone, iPad, PC |
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CustomerRelationshipManagement – Wikipedia ~ CustomerRelationshipManagement kurz CRM englisch für Kundenbeziehungsmanagement oder Kundenpflege bezeichnet die konsequente Ausrichtung einer Unternehmung auf ihre Kunden und die systematische Gestaltung der Kundenbeziehungsprozesse
